Privacy Policy & Terms of Service
Last updated: December 2024
Privacy Policy
1. Information We Collect
When you use Ansurio, we collect information you provide directly to us, including your name, email address, company name, and any other information you choose to provide when requesting a demo or contacting us.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you about products, services, and events, and to respond to your inquiries and requests.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share information with trusted service providers who assist us in operating our platform.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.
7. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.
Terms of Service
1. Acceptance of Terms
By accessing or using Ansurio, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
Ansurio provides an AI-powered agent assist platform designed to help customer support teams access information and guidance from approved knowledge sources. The service is intended for internal use by support agents and is not a customer-facing solution.
3. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to use our services only for lawful purposes and in accordance with these terms.
4. Intellectual Property
All content, features, and functionality of Ansurio, including but not limited to text, graphics, logos, and software, are the exclusive property of Ansurio and are protected by intellectual property laws.
5. Limitation of Liability
Ansurio is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of our services. In no event shall Ansurio be liable for any indirect, incidental, special, or consequential damages.
6. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We may also update these terms from time to time, and your continued use of the service constitutes acceptance of any changes.
7. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms.
8. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Contact Us
If you have any questions about this Privacy Policy or Terms of Service, please contact us at matea@envyro.io